One robot. Wired to your tools and business.
SupportHQ plugs into your calendar, docs, and CRM. It doesn't just answer - it books meetings, uses your real data, and hands off to your team. One widget, connected to how you actually work.
- Personalized onboarding
- Friendly pricing as you scale
- Calendar & live-agent handoff
- Cancel anytime
Imagine what you could do with your AI wired to your tools, answering questions 24/7
Before
Generic chatbots that aren't connected to your tools—and do more harm than good
- ×Generic bots don't use your docs or calendar
- ×Custom bots are finicky and hard to maintain
- ×Support staff takes months to train
- ×Bogged down with repetitive tickets
After
An automated resource that supercharges your support team
- ✓24/7 quality support with instant, on-brand answers
- ✓Automate most support tickets from one widget
- ✓Make your team twice as productive
- ✓Hand off to a human when it matters
Three steps to get SupportHQ wired to your business
Add your knowledge
Add your knowledge base—docs, help center, FAQs. SupportHQ learns your product so every answer stays on-brand and accurate.
Embed on your site
Drop one script tag and add the widget to as many sites as you want—marketing site, app, help center.
Learn and refine
Use real chat history and feedback to improve answers. Connect Calendly or Google Calendar for bookings.
Supercharge your AI assistant
Everything you need to turn visitors into happy customers.
Connectors for your stack, including custom builds
SupportHQ includes ready-to-use connectors and can be extended with custom integrations for unique internal systems and workflows.
- Built-in connectors include Google Calendar, Calendly, Cal.com, HubSpot, and Zapier.
- Use labeled connectors per team, department, or workflow.
- Custom connectors can be developed on request for proprietary CRMs, ticketing systems, or internal tools.
- Design connector behavior around your exact business rules and data flow.
Google Calendar connector with live booking grid
SupportHQ can show available slots directly inside the chat, and instantly confirm bookings once a time is selected.
- Show real-time availability as a slot grid in the widget.
- Collect attendee details (like email) before finalizing the booking.
- Return confirmation details with meeting and calendar links.
- Configure working hours and booking rules in connector settings.
- Add multiple calendars by team, department, or individual agent label.
Connect to agent with controlled handoff
When a customer asks for a human, SupportHQ queues the request, lets an agent join instantly, and keeps ownership clear with delegate and transfer controls.
- Customer sees queue position while waiting for a response.
- An agent joins the session and the chat is locked to one active owner.
- Use Delegate to bring in another teammate without losing context.
- Use Transfer to move full ownership to the right specialist.
Rich messaging for customers and agents
Both customers and agents can communicate with emojis, file uploads, and voice notes to keep conversations faster and clearer.
- Enable or disable emoji, file upload, and audio controls from settings.
- Configure allowed file upload types to match your policy.
- Add custom emojis to match your brand tone.
- Works for both widget visitors and live agents in the conversation panel.
Built-in reviews with a dedicated dashboard page
After conversations are resolved, customers can rate their experience and leave optional feedback that your team can review in one place.
- Dedicated Reviews page in the dashboard for rating insights.
- See star scores, feedback tags, and optional comments per session.
- Track quality trends and identify coaching opportunities for agents.
- Use review data to improve AI replies and handoff flows.
Team roles and invite controls
Manage access with clear Owner, Admin, and Agent roles so each teammate can use exactly what they need.
- Dedicated Team page to view members and role permissions.
- Invite teammates by email with role selection during onboarding.
- Owner/Admin control billing and team management permissions.
- Agents focus on conversations, documents, and chatbot operations.
Answers grounded in your knowledge
Train on docs and URLs so responses stay accurate, consistent, and on-brand across every customer conversation.
- Ingest documents and web pages into one knowledge base.
- Resync URL sources on a schedule to keep content fresh.
- Use analytics to track resolution quality and CSAT trends.
Knowledge + Analytics
CSAT
94%
Deflection
68%
Last URL sync
2 hours ago - Success
Direct integrations with your favorite tools
Connect calendars and knowledge bases so SupportHQ can book meetings and answer from your content.
Simple, transparent pricing
All plans require a card to start a 7-day trial. You won't be charged immediately and can cancel anytime.
Starter
- 3,000 messages / month
- 5,000 pages of document content
- All core features unlocked
- All integrations and connectors
- Priority support
Pro
- 10,000 messages / month
- 50,000 pages of document content
- All core features unlocked
- All integrations and connectors
- Priority support
Scale
- 50,000 messages / month
- Unlimited pages
- All core features unlocked
- All integrations and connectors
- Priority support
Don't just take our word for it
“SupportHQ handles repetitive support questions and only escalates high-intent chats. Our team now spends time on customers who actually need a human.”
“We launched in a single day. Calendar booking, handoff, and conversation visibility are all in one place, which made adoption easy for our team.”
FAQs
Can't find the answer? Reach out to support.
Ready to try SupportHQ?
See if SupportHQ is right for your stack. Live in just a few hours.
- Personalized onboarding
- Friendly pricing
- Cancel anytime